18.06.2012 – 24.06.2012

В консультационный центр для потребителей ФБУЗ «Центр гигиены и эпидемиологии в РСО-Алания» за период с 18.06.2012г. по 24.06.2012г. обратилось 13 человек. В соответствии с законодательством РФ в сфере защиты прав потребителей, им были даны устные консультации с подробным разъяснением норм права.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            

В структуре обращений наибольшее количество жалоб касались вопросов защиты прав потребителей в сфере:

бытовых услуг – 31%

торговли (продажа/возврат косметических товаров, строительных материалов, игрушек) – 24%

услуг ЖКХ – 22%

финансовых услуг – 16%

туристических услуг– 7%.